Privacy Policy – Pandorn

At Pandorn, we hold your privacy in the highest regard. This Privacy Policy details how we gather, utilize, share, and safeguard your personal information when you browse our website, shop for our jewelry, or engage with our services. By accessing Pandorn’s website and using our services, you acknowledge and agree to the terms outlined herein.

1. Information We Gather

We may collect the following categories of personal information from you:

  • Contact Details: This includes your full name, email address (for instance, when you reach out to us via [email protected]), phone number, and delivery address. These are essential for processing your orders, dispatching products, and maintaining communication with you.
  • Payment-Related Information: Details associated with your payment method (such as credit card numbers and billing address) when you make a purchase. It’s important to note that we do not store complete credit card information; instead, this data is securely handled by our trusted third-party payment processors.
  • Account Details: If you set up an account on our website, we may collect your username, password (which is encrypted for security purposes), and your preferences to elevate your shopping experience.
  • Browsing Analytics: Non-personal data like your IP address, browser type, device specifications, and the pages you navigate on our website. This information aids us in evaluating website performance, enhancing our services, and customizing content to align with your interests.

2. How We Utilize Your Information

Your personal information is used for the following objectives:

  • To process and complete your orders, including arranging shipping, sending delivery notifications, and managing returns or exchanges.
  • To communicate with you regarding your purchases, order status, and any questions or requests you send to [email protected].
  • To offer personalized suggestions based on your browsing and purchase patterns, helping you find jewelry that suits your unique style.
  • To enhance our website, products, and services through analyzing user behavior and feedback.
  • To send you promotional deals, newsletters, or announcements about new collections (you have the option to unsubscribe from these communications at any time).
  • To ensure the security of our website and prevent fraudulent activities.

3. How We Safeguard Your Information

We employ industry-leading security protocols to protect your personal information from unauthorized access, disclosure, modification, or destruction. These measures include:

  • Encrypting sensitive data (such as payment information) using secure socket layer (SSL) technology.
  • Restricting access to personal information to only authorized staff who have received training in data protection.
  • Conducting regular security audits and updating our systems to address potential vulnerabilities.
  • Collaborating with trusted third-party service providers (like payment processors) who adhere to strict privacy and security guidelines.

4. Sharing Information with Third Parties

We do not sell, rent, or share your personal information with third parties for their marketing endeavors. However, we may disclose your information to:

  • Service Providers: Third-party entities that assist us in running our website, processing payments (e.g., PayPal, credit card processors), or delivering products (e.g., shipping companies). These providers are contractually bound to protect your information and use it solely for the purposes we specify.
  • Legal Obligations: When required by law, such as to comply with a court order, subpoena, or other legal duties, or to safeguard the rights, property, or safety of Pandorn, our customers, or others.

5. Your Rights and Options

You have the following rights concerning your personal information:

  • Access and Correction: You can request to access the personal information we hold about you or ask to correct any inaccuracies by contacting us at [email protected].
  • Opt-Out of Marketing: You can unsubscribe from our promotional emails by clicking the “unsubscribe” link at the bottom of any marketing email or by emailing us at [email protected].
  • Account Deletion: If you wish to delete your account, please get in touch with us at [email protected], and we will handle your request promptly, subject to any legal obligations to retain specific information.

6. Cookies and Tracking Tools

Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, monitor website traffic, and enhance our services. You can adjust your browser settings to decline cookies, though this might limit some features of our website.

7. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We recommend that you review this policy regularly to stay informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:[email protected]